{"id":12039,"date":"2019-08-27T09:30:10","date_gmt":"2019-08-27T08:30:10","guid":{"rendered":"https:\/\/www.riskinsight-wavestone.com\/?p=12039"},"modified":"2020-01-02T13:35:18","modified_gmt":"2020-01-02T12:35:18","slug":"conformite-au-rgpd-ou-en-sont-les-entreprises","status":"publish","type":"post","link":"https:\/\/www.riskinsight-wavestone.com\/en\/2019\/08\/conformite-au-rgpd-ou-en-sont-les-entreprises\/","title":{"rendered":"Conformit\u00e9 au RGPD : o\u00f9 en sont les entreprises ?"},"content":{"rendered":"

Suite \u00e0 notre premier article autour de la publication Wavestone sur la vie priv\u00e9e \u00e0 l’\u00e8re du num\u00e9rique, ce second article revient en d\u00e9tails sur les r\u00e9sultats de l’enqu\u00eate et plus pr\u00e9cis\u00e9ment sur les avanc\u00e9es des entreprises sur le sujet.<\/em><\/p>\n

Les r\u00e9sultats de notre benchmark sur la protection de la vie priv\u00e9e dans les entreprises<\/h1>\n

Le benchmark effectu\u00e9 aupr\u00e8s de 24 entreprises fran\u00e7aises et internationales r\u00e9v\u00e8le que<\/u>\u00a0:<\/p>\n

Des efforts importants ont \u00e9t\u00e9 fournis sur la protection de la vie priv\u00e9e\u00a0!<\/strong><\/p>\n

Les organisations ont men\u00e9 des actions concr\u00e8tes\u00a0: nommer un DPO, compl\u00e9ter un registre des traitements, d\u00e9rouler les DPIA, mettre \u00e0 jour les formulaires de collecte de donn\u00e9es, instaurer des processus de gestion des demandes d\u2019exercice de droits, lancer des campagnes de sensibilisation, mettre \u00e0 jour les contrats, identification des transferts, etc. La question peut alors se poser\u00a0: la crise de confiance repose-t-elle sur la mauvaise perception des efforts fournis ?<\/strong><\/p>\n

Cependant, les organisations sont confront\u00e9es \u00e0 des difficult\u00e9s pour assurer une conformit\u00e9 durable.<\/strong> Les processus mis en place sont pour la plupart manuels et la perception du volet protection de la vie priv\u00e9e par les collaborateurs comme une \u00ab\u00a0contrainte\u00a0\u00bb ne permettront pas de p\u00e9renniser la d\u00e9marche au-del\u00e0 des programmes de conformit\u00e9. Un risque\u00a0: voir les efforts fournis perdus dans le temps\u2026.<\/p>\n

Ainsi, trois challenges s\u2019offrent d\u00e9sormais aux organisations<\/u>\u00a0:<\/p>\n

Repenser le syst\u00e8me d\u2019information autour de la donn\u00e9e<\/h2>\n

Sur le terrain, dans les organisations \u00ab\u00a0historiques\u00a0\u00bb, l\u2019architecture du syst\u00e8me d\u2019information est orient\u00e9e service ou calqu\u00e9e sur l\u2019organisation interne et ne permet donc pas une approche globale centr\u00e9e sur la donn\u00e9e.<\/strong> Cela cr\u00e9e de nombreuses difficult\u00e9s op\u00e9rationnelles dans le cadre du RGPD\u00a0: gestion des consentements, des exercices de droits, suppression des donn\u00e9es\u2026<\/p>\n

    \n
  • 55%<\/strong> des organisations du panel sont contraintes de g\u00e9rer les consentements par silo\u00a0;<\/li>\n
  • 33%<\/strong> des organisations du panel parviennent \u00e0 garantir la suppression de l\u2019int\u00e9gralit\u00e9 des donn\u00e9es d\u2019un client dans le cadre d\u2019un droit \u00e0 l\u2019oubli\u00a0;<\/li>\n
  • 19%<\/strong> des organisations du panel sont parvenues \u00e0 enti\u00e8rement automatiser la suppression des donn\u00e9es \u00e0 termes de leurs dur\u00e9es de conservation.<\/li>\n<\/ul>\n

    De ce fait, les processus mis en place dans l\u2019urgence de la conformit\u00e9 sont encore tr\u00e8s artisanaux, il s\u2019agit d\u00e9sormais de r\u00e9organiser le syst\u00e8me d\u2019information autour de points de v\u00e9rit\u00e9 omnicanal pour faciliter l\u2019industrialisation. L\u2019\u00e9tude propose un focus sur un acc\u00e9l\u00e9rateur dans la mise en place d\u2019un tel dispositif\u00a0: le Customer IAM avec l\u2019interview d\u2019un expert Wavestone.<\/p>\n

    Mettre en place une gouvernance de la donn\u00e9e coh\u00e9rente, transverse et int\u00e9grant le volet vie priv\u00e9e<\/h2>\n

    La mise en place d\u2019une gouvernance de la donn\u00e9e est une priorit\u00e9 strat\u00e9gique pour les organisations. Cependant, face \u00e0 l\u2019urgence de la mise en conformit\u00e9 au RGPD, les organisations n\u2019ont pas n\u00e9cessairement eu le temps de traiter de front cette valorisation et les imp\u00e9ratifs li\u00e9s \u00e0 la protection des donn\u00e9es personnelles. Il s\u2019agit donc de repenser la strat\u00e9gie de collecte, d\u2019utilisation et de valorisation des donn\u00e9es dans le respect de la r\u00e8glementation pour adopter l\u2019approche \u00ab\u00a0smart data\u00a0\u00bb, qui reste peu appropri\u00e9e \u00e0 date. <\/em><\/p>\n

    Cela s\u2019illustre par le fait que<\/u>\u00a0:<\/p>\n

      \n
    • 16% des organisations du panel ont lanc\u00e9 une campagne de renouvellement des consentements (11% sur certains consentements, 5% sur l\u2019int\u00e9gralit\u00e9 des consentements)\u00a0;<\/li>\n
    • 50% des organisations du panel ont mis en place des processus permettant de v\u00e9rifier que la donn\u00e9e collect\u00e9e est limit\u00e9e, appropri\u00e9e et pertinente par rapport \u00e0 son utilisation.<\/li>\n<\/ul>\n

      L\u2019\u00e9tude propose un focus sur les opportunit\u00e9s qu\u2019offre la pseudonymisation aux organisations par rapport \u00e0 une anonymisation des donn\u00e9es ou une simple suppression \u00e0 terme de leur dur\u00e9e de conservation.<\/p>\n

      Faire de la protection des donn\u00e9es personnelles un r\u00e9flexe au quotidien<\/h2>\n

      96% des organisations du panel ont ins\u00e9r\u00e9 une \u00e9tape d\u2019\u00e9valuation des risques pour la vie priv\u00e9e dans leurs m\u00e9thodologies projet… Mais 33% d\u2019entre elles n\u2019estiment pas qu\u2019elle soit suffisante pour assurer une conformit\u00e9 dans la dur\u00e9e. Autre constat, seulement 25% des organisations du panel consid\u00e8re avoir une \u00e9quipe \u00ab privacy \u00bb adapt\u00e9e au besoin r\u00e9el.<\/strong><\/p>\n

      Pour contrer cela, l\u2019\u00e9tude livre quelques bonnes pratiques pour promouvoir la valeur ajout\u00e9e de la d\u00e9marche et embarquer les m\u00e9tiers dans la privacy\u00a0: sensibilisation, responsabilisation, privacy agile, positionnement en accompagnateur de l\u2019innovation\u2026<\/p>\n

      Aller plus loin et se d\u00e9marquer sur la protection de la vie priv\u00e9e<\/h1>\n
      \"\"<\/figure>\n

       <\/p>\n

      Les banques sont historiquement plac\u00e9es parmi les acteurs b\u00e9n\u00e9ficiant le plus de la confiance des citoyens. En 2016, 51% des interrog\u00e9s pla\u00e7aient la banque en premi\u00e8re position en termes de tiers de confiance\u2026 Mais, comme le d\u00e9montre le sch\u00e9ma ci-contre, aujourd\u2019hui, les banques ont chut\u00e9 au 8\u00e8me rang des acteurs de confiance<\/strong>. 10% des sond\u00e9s positionnent m\u00eame les banques comme le type d\u2019organisation envers lequel ils ont le moins confiance.<\/p>\n

      Preuve que la conformit\u00e9 \u00e0 la r\u00e8glementation n\u2019est pas la condition n\u00e9cessaire et suffisante pour gagner ou maintenir la confiance des citoyens. <\/strong>Il est temps pour les organisations de faire de cet enjeu majeur une opportunit\u00e9 pour innover.<\/p>\n

      Cette partie de l\u2019\u00e9tude livre quelques focus sur des pistes pour innover sur la protection de la vie priv\u00e9e\u00a0: pour en faire un diff\u00e9rentiateur commercial <\/strong>(renforcement de la relation client gr\u00e2ce \u00e0 la mise en place d\u2019un privacy center, opter pour une strat\u00e9gie marketing orient\u00e9e privacy), la monnayer ou en faire la base de nouveaux business models.
      \n<\/strong><\/p>\n

       <\/p>\n","protected":false},"excerpt":{"rendered":"

      Suite \u00e0 notre premier article autour de la publication Wavestone sur la vie priv\u00e9e \u00e0 l’\u00e8re du num\u00e9rique, ce second article revient en d\u00e9tails sur les r\u00e9sultats de l’enqu\u00eate et plus pr\u00e9cis\u00e9ment sur les avanc\u00e9es des entreprises sur le sujet….<\/p>\n","protected":false},"author":16,"featured_media":11091,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page-templates\/tmpl-one.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[36,3226],"tags":[417,3299,2842,1710,413],"coauthors":[804,3168,3091],"class_list":["post-12039","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cybersecurity-digital-trust","category-digital-compliance","tag-conformite","tag-digital-privacy","tag-rgpd","tag-transformation-numerique","tag-vie-privee"],"acf":[],"yoast_head":"\nConformit\u00e9 au RGPD : o\u00f9 en sont les entreprises ? - RiskInsight<\/title>\n<meta name=\"description\" content=\"Suite \u00e0 notre premier article autour de la publication Wavestone sur la vie priv\u00e9e \u00e0 l'\u00e8re du num\u00e9rique, cet article revient sur les r\u00e9sultats de l'enqu\u00eate.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.riskinsight-wavestone.com\/2019\/08\/conformite-au-rgpd-ou-en-sont-les-entreprises\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conformit\u00e9 au RGPD : o\u00f9 en sont les entreprises ? 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