{"id":7395,"date":"2015-02-25T07:42:45","date_gmt":"2015-02-25T06:42:45","guid":{"rendered":"http:\/\/www.solucominsight.fr\/?p=7395"},"modified":"2015-03-30T08:50:41","modified_gmt":"2015-03-30T07:50:41","slug":"cloud-management-platform-quelle-strategie-adopter","status":"publish","type":"post","link":"https:\/\/www.riskinsight-wavestone.com\/en\/2015\/02\/cloud-management-platform-quelle-strategie-adopter\/","title":{"rendered":"Cloud Management Platform : quelle strat\u00e9gie adopter ?"},"content":{"rendered":"<p><em>Qu\u2019il soit priv\u00e9, public ou hybride, le Cloud est maintenant une r\u00e9alit\u00e9 chez la plupart des grandes entreprises. La diversit\u00e9 des technologies qui le composent fait que les DSI doivent exploiter un environnement complexe, s\u2019alignant difficilement avec leurs objectifs de performance. Le Cloud Management Platform (CMP) vise \u00e0 simplifier cette gestion.<\/em><\/p>\n<h2>Le chef d&#8217;orchestre multi-cloud et plus encore<\/h2>\n<p>Les CMP sont des solutions logicielles permettant de g\u00e9rer de mani\u00e8re unifi\u00e9e et centralis\u00e9e diverses plateformes de <em>Cloud<\/em>\u00a0: publiques, priv\u00e9es ou hybrides, voire m\u00eames pour certains, les plateformes traditionnelles. Ils apportent une couche d&#8217;abstraction au-dessus de ces plateformes, avec lesquelles ils s&#8217;interfacent pour les piloter. Automatisation, orchestration du <em>provisioning<\/em>, r\u00e9partition de charge et mesure de consommation sont autant de promesses apport\u00e9es par les CMP.<\/p>\n<p>Les solutions les plus avanc\u00e9es ne se limitent pas \u00e0 la simple gestion des infrastructures techniques, mais int\u00e8grent \u00e9galement tous les aspects de la fourniture de services : catalogue de services, <em>workflow<\/em> de validation, facturation\u2026C&#8217;est l\u00e0 que le CMP d\u00e9livre toute sa valeur ajout\u00e9e. En rassemblant outils, processus et technologies en un point de pilotage central, il permet de g\u00e9rer de mani\u00e8re transparente et standardis\u00e9e toute une panoplie de technologies et fournisseurs sous-jacents.<\/p>\n<p>Le CMP s&#8217;adresse aux DSI qui doivent r\u00e9pondre \u00e0 des demandes croissantes de services, avec des pics de charge et qui, pour cela, pilotent des infrastructures <em>Cloud<\/em> complexes. Il r\u00e9pond \u00e9galement \u00e0 un besoin de simplification de la diversit\u00e9, \u00e0 laquelle doivent faire face certaines DSI\u00a0: celles qui jonglent avec des technologies concurrentes dans leurs <em>Clouds<\/em> priv\u00e9s et celles qui font appel en sus aux fournisseurs de <em>Cloud<\/em> public. Le motif financier ne doit pas \u00eatre un facteur de motivation \u00e0 l\u2019adoption du CMP. En effet, son impl\u00e9mentation vise surtout des gains en termes de flexibilit\u00e9 op\u00e9rationnelle : r\u00e9duction du temps de fourniture de services, simplification des processus de <em>provisioning<\/em>, gestion centralis\u00e9e et conformit\u00e9 aux engagements de services.<\/p>\n<h2>Un march\u00e9 en pleine \u00e9bullition, pas encore \u00e0 maturit\u00e9<\/h2>\n<p><a href=\"https:\/\/www.vmware.com\/files\/pdf\/management\/idc-cloudsystems-mgmt-vendor-shares-copy.pdf\">Selon une \u00e9tude IDC, le march\u00e9 des CMP est \u00e9valu\u00e9 \u00e0 1,8 milliards dollars US avec une croissance de 48,5% par rapport \u00e0 l&#8217;ann\u00e9e pr\u00e9c\u00e9dente.<\/a> Il se d\u00e9veloppe de plus en plus et conna\u00eet une dynamique importante. Pourtant, il est encore immature. Nous ne sommes qu&#8217;aux pr\u00e9mices des solutions de <em>Cloud management\u200b\u200b.<\/em> Les principaux fournisseurs sont encore en train de red\u00e9finir leurs <em>roadmaps<\/em> technologiques et d&#8217;adapter leurs offres actuelles, souvent au travers de fusions-acquisitions.<\/p>\n<p>Aujourd&#8217;hui, le march\u00e9 se structure principalement autour de trois approches :<\/p>\n<ul>\n<li><strong>\u00c9diteurs de solutions d\u2019infrastructures <\/strong>: initialement pr\u00e9vues pour la gestion des plateformes de virtualisation et de syst\u00e8mes, les solutions ont \u00e9t\u00e9 enrichies pour g\u00e9rer des services <em>Cloud<\/em> <em>(par exemple : VMware vRealize Suite, Microsoft System Center, Red Hat CloudForms)<\/em><\/li>\n<li><strong>\u00c9diteurs de solutions de gestion des op\u00e9rations\u00a0IT<\/strong> : initialement pr\u00e9vues pour la gestion des op\u00e9rations, les solutions ont \u00e9t\u00e9 assembl\u00e9es et enrichies pour des usages <em>Cloud (par exemple : HP Cloud Service Automation + HP Operations Orchestration, IBM SmartCloud Orchestrator, BMC Cloud Lifecycle Management, CA Cloud Manager + CA AppLogic)<\/em><\/li>\n<li><strong>\u00c9diteurs<\/strong> <strong>\u00e9mergents<\/strong>: solutions d\u00e9velopp\u00e9es plus r\u00e9cemment et nativement pour un usage <em>Cloud<\/em> <em>(par exemple\u00a0: RightScale Cloud Management, Egenera Cloud Suite)<\/em><\/li>\n<\/ul>\n<p>VMware, IBM, Microsoft, HP et BMC repr\u00e9sentent \u00e0 eux seuls plus des deux tiers des parts de march\u00e9.<\/p>\n<h2>Comment trouver la solution la plus adapt\u00e9e aux besoins et sp\u00e9cificit\u00e9s de l&#8217;entreprise\u00a0?<\/h2>\n<p>Au vu de la multiplicit\u00e9 des offres, voici trois crit\u00e8res que nous consid\u00e9rons comme essentiels dans le choix d\u2019une solution CMP.<\/p>\n<h3>Simplicit\u00e9 d&#8217;utilisation et ergonomie du portail de <em>self-service<\/em><\/h3>\n<p>Le portail doit \u00eatre personnalisable et intuitif \u00e0 la fois pour les utilisateurs finaux et les administrateurs. Cet \u00e9l\u00e9ment favorisera son adoption par ces derniers. Le CMP doit aussi permettre de suivre les demandes de service depuis un portail unifi\u00e9 et d\u2019impl\u00e9menter des <em>workflows<\/em> de validation.<\/p>\n<h3>Facilit\u00e9 d\u2019int\u00e9gration des services &#8220;<em>out of the box&#8221;<\/em><\/h3>\n<p>Les solutions CMP viennent d\u00e9j\u00e0 pr\u00e9-c\u00e2bl\u00e9es pour l&#8217;interfa\u00e7age avec les hyperviseurs, les fournisseurs <em>Cloud<\/em> public et les outils tiers. Cependant, toutes les solutions n\u2019auront pas la m\u00eame facilit\u00e9 d\u2019int\u00e9gration ni ne pourront exploiter l&#8217;ensemble des fonctionnalit\u00e9s offertes par ces autres produits. Il est donc important de mesurer l&#8217;effort d&#8217;int\u00e9gration n\u00e9cessaire par la DSI pour avoir un service au niveau attendu.<\/p>\n<p>La DSI devra \u00e9tudier avec minutie les points suivants\u00a0: compatibilit\u00e9 avec les hyperviseurs d\u00e9j\u00e0 d\u00e9ploy\u00e9s, capacit\u00e9 d&#8217;int\u00e9gration avec les fournisseurs de <em>Cloud<\/em> public \u00e9tablis, capacit\u00e9 d&#8217;int\u00e9gration avec les solutions tierces existantes (dont ITSM, CMDB\u2026) et enfin capacit\u00e9 de pilotage des infrastructures existantes telles que le stockage, le r\u00e9seau, etc. (bien que cette int\u00e9gration soit encore immature).<\/p>\n<h3>Choix d&#8217;une solution propri\u00e9taire ou <em>open source<\/em><\/h3>\n<p>Les solutions propri\u00e9taires ont l&#8217;avantage d&#8217;\u00eatre plus matures, car bas\u00e9es sur des composants existants et \u00e9prouv\u00e9s, s\u2019int\u00e9grant bien avec les outils tiers souvent d\u00e9j\u00e0 d\u00e9ploy\u00e9s en entreprise. L\u2019impl\u00e9mentation d\u2019un CMP <em>open source<\/em> doit s\u2019inscrire dans une strat\u00e9gie <em>open source<\/em> plus globale \u00e0 l\u2019\u00e9chelle du SI et est favoris\u00e9e par une expertise et une culture d\u00e9j\u00e0 existantes au sein des \u00e9quipes techniques.<\/p>\n<h2>Une strat\u00e9gie d&#8217;adoption par paliers pour une transformation en douceur de la DSI<\/h2>\n<p>L&#8217;int\u00e9gration d\u2019une solution CMP est un vrai projet de transformation, n\u00e9cessitant un effort consid\u00e9rable aussi bien au niveau organisationnel que technique. Il est illusoire de pr\u00e9tendre \u00e0 l&#8217;int\u00e9gration &#8220;<em>one-shot<\/em>&#8221; de toutes les fonctionnalit\u00e9s du CMP. La meilleure pratique reste une impl\u00e9mentation par paliers it\u00e9ratifs, en proc\u00e9dant avec les services les plus simples d&#8217;abord, selon une <em>roadmap<\/em> qu\u2019aura d\u00e9finie la DSI. L\u2019on commencera, par exemple, par la mise \u00e0 disposition de machines virtuelles nues, qui seront petit \u00e0 petit enrichies jusqu\u2019\u00e0 atteindre des applications compl\u00e8tes et int\u00e9gr\u00e9es pleinement dans le SI.<\/p>\n<p>Au-del\u00e0 de la complexit\u00e9 de la mise en \u0153uvre technique, le principal d\u00e9fi est la r\u00e9organisation de la DSI autour d&#8217;un SI centr\u00e9 sur les services et la consommation. Ainsi, avant m\u00eame de commencer toute int\u00e9gration, il est primordial que la DSI arrive \u00e0 un niveau de maturit\u00e9 suffisant. Pour ce faire, la DSI veillera aux \u00e9tapes de transformations suivantes\u00a0:<\/p>\n<ul>\n<li>Mise en \u0153uvre d\u2019un catalogue de services unifi\u00e9 de ses divers services <em>Cloud<\/em><\/li>\n<li>Simplification et optimisation des processus de fournitures de services existants (<em>provisioning<\/em>, validation des demandes\u2026)<\/li>\n<li>Automatisation des services IT qui ne pourront \u00eatre g\u00e9r\u00e9s par le CMP (par exemple\u00a0: la gestion de la configuration logicielle, qui peut se faire \u00e0 l\u2019aide d\u2019outils comme Chef, Puppet, CFEngine\u2026)<\/li>\n<li>\u00c9volution progressive des diff\u00e9rentes \u00e9quipes techniques (serveurs, r\u00e9seau, stockage\u2026) pour converger sur des comp\u00e9tences communes et adopter des pratiques, m\u00e9thodes et outils communs<\/li>\n<\/ul>\n<p>Cette strat\u00e9gie permettra \u00e0 la DSI de se pr\u00e9parer de fa\u00e7on graduelle \u00e0 la transformation, d\u2019en b\u00e9n\u00e9ficier au fur et \u00e0 mesure, tout en observant les \u00e9volutions d&#8217;un march\u00e9 tr\u00e8s dynamique afin d\u2019arr\u00eater son choix.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Qu\u2019il soit priv\u00e9, public ou hybride, le Cloud est maintenant une r\u00e9alit\u00e9 chez la plupart des grandes entreprises. La diversit\u00e9 des technologies qui le composent fait que les DSI doivent exploiter un environnement complexe, s\u2019alignant difficilement avec leurs objectifs de&#8230;<\/p>\n","protected":false},"author":284,"featured_media":7396,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page-templates\/tmpl-one.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[35],"tags":[],"coauthors":[1676],"class_list":["post-7395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategie-projets-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cloud Management Platform : quelle strat\u00e9gie adopter ? - RiskInsight<\/title>\n<meta name=\"description\" content=\"Le Cloud soumet les DSI \u00e0 un environnement complexe, peu adapt\u00e9 \u00e0 leurs objectifs de performance. 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